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Dear Jason & Crew,
It is with heartfelt appreciation that I thank you for the amazing transformation you achieved with our yard. We went from grass and concrete to an amazing oasis with a stunning crystal-clear pool, spa, fire pit and landscaping that makes us feel like we have escaped to a resort. Who needs a hotel? Finally we have a place of our own for an escape from the stresses of life and work.
Jason, we want to thank you personally for being there every step of the way; from the design to the first dip in the water, you listened to us and communicated with us like no other contractor had. You know that we did not just jump into this decision and many would have called us crazy for interviewing six other contractors before signing with your company, but you understood how big of a decision this was to us and you were beyond patient. You explained things thoroughly and taught us along the way. The thing that was most important to us, along with price and design, was the communication. You let us know what was going on every step of the way and whether it was through a text message or a phone call, we felt that we could go about our daily business of work knowing that you had things covered at (our)home. You completed this massive job ahead of schedule and without any surprises.
In the process, we met your kids and your family thus solidifying the man of character you are and the humble beginnings from which you were raised. It is because of the person that you are that we still reach out to you. We are pleased that we have kept in contact with you and 5-Star Estate Services for the upkeep of our pool as our maintenance questions are always answered in the same swift manner.
We will continue to keep in touch and welcome you to let any of your potential clients meet with us or see our pool, spa, yard for themselves.

In appreciation,
The Arjaev Family
Mike, Louise, Nick and Elizabeth